Customer Success Stories

in Report Management

Major Manufacturing Company Maximizes Returns from Their ERP System with intelliSTOR®

One of the world's largest tire manufacturers uses intelliSTOR® to archive and mine its many ERP reports - resulting in better report data analysis through cross-report query capabilities. The manufacturing giant has eliminated its previous report processes - no more rekeying of data or printing and distributing reports. Using intelliSTOR, the company is able to present relevant reports to its many users in different locations electronically - thus realizing significant time and cost savings as well as storage resources.

On-line Broker Leverages intelliSTOR® in the Front and Back Office

One of the largest on-line retail broker/dealers, with over 4 million customer accounts, has chosen intelliSTOR for report archive, distribution, and analysis as well as presentment of e-statements and e-tax forms. A former user of SunGard ePI's Stor/QM report management solution the company chose intelliSTOR for its robust capabilities and cross-report query features.

The company uses intelliSTOR across many back-office departments: margin, reorg, clearing, dividends, reconciliation, and their call center, processing over four million statement pages per month and over 15 million 1099 tax forms at year end. The company also benefits from enhanced customer service through customer- self-service by presenting customers their statements on-line, thus reducing reprint requests by 70% and reducing the temps they hire at tax time by 80%.

On-line Specialty Broker Archives and Analyzes Thousands of Report Pages Daily

An on-line specialty broker/dealer service has invested in intelliSTOR® Advanced Server for report management, using intelliSTOR's robust capabilities to ingest tens of thousands of report pages daily. The reports are generated from SunGard's Phase3® solution for order-to-settlement processing. They are electronically distributing relevant reports to their end users, based on specific criteria.

The on-line business requires them to produce a very large volume of reports on a daily basis and deliver them to multiple users. Instead of printing multiple copies of these reports and sending them to end users, intelliSTOR will electronically burst and distribute reports to the appropriate users, in views relevant to them. The time and cost savings in eliminating paper report printing and distribution is a major benefit to the company.

Australia and New Zealand Banking Corporation is impressed with Stor/QM's capabilities to save the institution the hard costs of paper report printing and distribution:

"Users very quickly adapted to using Stor/QM. We turned off both our large printers within weeks of going live. The savings from not paying high printer maintenance, in addition to the reduced overtime, microfiche, paper and other supplies savings, should enable us to achieve our targeted US$75,000 annual expense reduction, as well as providing a big step in our progress towards the paperless office."

Australia & New Zealand Banking Corporation

Societe Generale,
one of Europe's largest banks uses SunGard ePI's robust storage and report mining solution, Stor/QM, to support both front and back office procedures, and improve customer response rates.
Download Case Studies (PDF format).

Great Eastern Life,
a market leader in single premium life insurance products in Singapore is using Stor/QM to improve customer service through faster generation of customized reports and financial statements as well as online archiving and microfiche replacements for better response to customer queries.
Download Case Studies (PDF format).

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