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In today's quest for STP, banks and other financial
services organizations are seeking to streamline back office processes
while demonstrating a quick ROI.
Exceptions, while they represent a minority of transactions, are eating
up the majority of back-office costs. Your organization cannot achieve
true STP without Straight-Through Exception Processing.
As proven leaders in exception processing, we coined, and have since
trademarked, the term "Straight- Through Exception Processing"
to emphasize the importance of streamlined back-office processes in the
quest for STP.
STP Enrichment
intelliTRACS® provides Straight-Through Exception Processing,
STEP™, to avoid settlement errors before they occur. STEP identifies,
enriches, and repairs exceptions brought in from disparate systems, early
in the transaction lifecycle to push transactions back into the STP pipe
pre-settlement - reducing costs and minimizing risk.
Reconciliation-based
Exception Processing
intelliTRACS® also provides reconciliation-based exception
processing by identifying exceptions in the matching solution, intelliMATCH®,
and automatically escalates those mismatches to intelliTRACS® for
best practices reasoning, research, and repair of those transactions.
Payments
Investigations
intelliTRACS® Payments is a pre-packaged solution designed
to automate real-time payments investigations as an extension of your
payments process. By identifying, managing, and resolving payments exceptions
often before they fail, intelliTRACS Payments minimizes risk and reduces
costs with minimal implementation time and effort.
Customer
Investigations
intelliTRAN™ Customer Service provides web-based access to
transactions and balances for clients, customer service departments, and
branch networks of securities (custodians) and banking services providers.
Users log on to the Web to research their transaction and balance information
and can launch investigations directly into your exception processing
system. This reduces risk for your clients because it decreases the amount
of time an exception remains outstanding while improving your customer
service levels and reducing costs associated with call center and customer
service areas for your organization.
Other Solutions:
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